RETURNS
& REFUNDS.

We want you to be happy with your WEAKENS order. If something isn't right, please contact our support team so we can help.

YOUR RIGHT TO CANCEL

If you are a UK consumer buying online, you generally have 14 days from receiving your order to tell us you wish to cancel. You then generally have a further 14 days to return the goods. Some legal exceptions apply.

RETURNING AN ITEM

Please contact support@weakens.uk before sending an item back. Include your order number and the reason for your return. We'll provide the return instructions.

CONDITION OF ITEMS

Please take reasonable care of items while deciding whether to keep them. You may handle and inspect an item as you would in a shop. You may be responsible for any diminished value caused by handling beyond what is necessary to inspect it.

FAULTY OR INCORRECT ITEMS

If your order arrives faulty, damaged or incorrect, contact us as soon as possible with your order number and details of the issue. Your statutory consumer rights are not affected by this policy.

REFUNDS

Where a refund is due, it will generally be issued using the original payment method. We will explain the applicable refund process when your return is approved. Statutory refund deadlines and rights apply.

CONTACT

For help with a return or refund, email support@weakens.uk .

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